Cenobe values your privacy and strive to protect your personal information. This Privacy Policy outlines the types of information that is collected by Cenobe as well as, how it is used and the measures that Cenobe takes to ensure it is protected. By using the website and services of Cenobe, you consent to the practices described in this policy.

Information that is collected

Cenobe collects your information when:

• A user account is registered
• Our services are used
• You interact with Cenobe, e.g. regarding support matters, via marketing activities or events and/or visit our website

Cenobe may collect personal information that you provide, such as:

• Name
• Email address
• Phone number
• Mailing address
• Billing and Payment information

Cenobe may also collect non-personal information about your interactions with our services, including:

• Browser type
• Device information
• IP address
• Pages visited
• Time spent on our site

How Cenobe uses your information: Purpose, legal basis and storage period

The protection of the your personal information is subject to this Privacy Policy as well as to the provisions of national, community and international law regarding the protection of personal data, as each time applicable.

Cenobe acts as a data controller and a data processor in terms of the GDPR when handling Personal Information, unless there is a specific data processing agreement with you in which case you would be the data controller and Cenobe would be the data processor. The role of Cenobe may also differ depending on the specific situation involving Personal Information. Cenobe acts in the capacity of a data controller when we ask you to submit your Personal Information that is necessary to ensure your access and use of the Website and Services. In such instances, Cenobe is a data controller because we determine the purposes and means of the processing of Personal Information and we comply with data controllers’ obligations set forth in the GDPR.

A. User account

Purpose. When a user account is registered, Cenobe will process the user’s personal information to provide you with your account details and manage the user account. In case of a joint user account, bear in mind that the administrator of the account may be able to access this account, disclose and/or modify information related to the account.

Categories of personal information. During the activation of a user account the following type of information is collected: name, website domain, e-mail address, as well as billing and payment information.

Legal basis. Processing the above-mentioned information is necessary for the fulfilment of the contractual obligations of Cenobe with respect to each user account, since Cenobe agrees to provide each user with a unique account, after each user’s registration

1Storage period. Cenobe will store and process each user’s personal information for as long as the user account is active, unless we are obliged by respectively applicable law and regulations to extent the processing for a longer time period (e.g. accounting legislation).

B. Use of Cenobe’s Services

Purpose. By using Cenobe’s services, the user agrees to Cenobe processing his/her personal information, which is to some extent automatically collected based on the respective use of the services and in accordance with the respective agreement (e.g. administration of the user account, personalization of the use of service)

Categories of personal information. During the use of Cenobe’s Services, the following type of information is collected: IP-address, websites that the user has visited before visiting the website of Cenobe, identification numbers associated with the devices used, the user’s mobile carrier, browser type local preferences, date and time stamps associated with the user’s transactions, system configuration information, metainformation concerning the user’s files and other interactions with our service.

Legal basis. Processing the user’s personal information while using Cenobe’s services is mandatory for the proper delivery of the agreed functional aspects of the service. In case the account was registered on behalf of the user’s employer, processing is necessary in order to conduct business with the user’s employer.

Storage period. Cenobe stores and processes personal information for the entire time period which is necessary for fulfillment of our contractual obligations, unless the law or Regulations applicable foresee a longer time period of processing. Therefore, the storage period may thus vary depending on the respective contract term.

C. Contacting Cenobe

Purpose. When contacting Cenobe via our website, social media or our marketing activities, we process the personal information provided by the user in order to respond to your contact queries and/or provide support related to our Service or Website.

Categories of personal information. As Cenobe processes the personal information we have been provided with, within the scope of interacting with the user, this personal information typically includes: the user’s name, contact details and information related to the support matter.

Legal basis. In this case information processing is necessary for the fulfillment of our contractual obligations –when contacted regarding the provision of our services- and/or for our legitimate interest of Cenobe to communicate with the user and provide the respective support if needed.

Storage period. Cenobe stores and processes personal information for the entire time period which is necessary for responding to your contact request and/or providing the assistance needed. In case of outstanding commitments, Cenobe may continue the user’s information storage. This also applies to other cases in which Cenobe is required for other reasons to store the personal information (e.g. legal requirements or legal interest of Cenobe).

D. Marketing Purposes

Purpose. Cenobe will process personal information for marketing purposes, i.e. direct marketing actions, event invitations and other types of commercial communication. In some cases, our direct marketing may be customized based on profiling, which means 2that the advertisement received by the user is based on the respectively provided information (e.g. firmographics, role and expertise).

Categories of personal information. In this case the personal information includes: the user’s name and contact details, as well as the user’s interests and expertise, website usage and on rare occasions meal preferences.

Legal basis. In this case, information processing is necessary for maintaining good customer relations, as well as keeping our customers informed about Cenobe and its services. In case you are using our services as a private individual (i.e. not acting on behalf of a company, as an employee or otherwise) any direct marketing activities will be subject to your consent.

Storage period. Users may opt-out or unsubscribe from any marketing or business related communication any time. In such cases personal information will no longer be processed and, unless there is another legal basis for storing the user’s information (e.g. an active user account), any information will be erased.

Your Rights

Users are entitled to the following rights under the applicable information protection law (GDPR), if you are a resident of the European Economic Area (“EEA”):

The right to access. Users are entitled to receive certain information on Cenobe’s processing of personal information (e.g. the information provided in this information document). Furthermore, users have the right to receive a copy of the personal information related to them which is processed by Cenobe. Upon request Cenobe provides its users with a copy of their personal information in a commonly used electronic form.

The right to rectification. Users are entitled to obtain rectification of inaccurate personal information, as well as completion of incomplete personal information.

The right to erasure (“right to be forgotten”). Under certain circumstances the user may request deletion of their personal information. However, please bear in mind that this right is not unconditional. Thus, an attempt to exercise the right to erasure, does not necessarily lead to Cenobe responding to such requests.

The right to restriction of processing. Under certain circumstances the user may request the restriction of the processing. However, please bear in mind that this right is not unconditional. Thus, an attempt to exercise the right to erasure, does not necessarily lead to Cenobe responding to such requests.

The right to information portability. The users are entitled to receive their personal information – or have their personal information directly transmitted to another information controller- in a structured, commonly used and machine-readable format.

The right to object. The users are entitled to object to certain processing actions conducted by Cenobe in relation to their personal i, such as processing of their personal information for direct marketing purposes. However, please bear in mind that this right is not unconditional. Thus, an attempt to exercise the right to object, does not necessarily mean that Cenobe is obliged to respond to such requests.

To exercise those rights, please contact Cenobe at #

Users may review, update, correct and/or delete the personal information provided in your registration or account profile by changing your “account settings”.

Information Sharing and Disclosure

Cenobe does not sell any personal information to third parties. However, we may share our users’ information with:

• Service providers who assist us in our operations
• Legal authorities if required by law
• Business partners with the user’s consent

Information Security

Cenobe implements high security measures to protect the users’ personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Changes to this Privacy Policy

Cenobe may update this Privacy Policy from time to time. Any changes will be posted on our website and the users will be notified of significant changes by email or though our services.

Contact Cenobe

If you have any questions about this Privacy Policy, please contact Cenobe at:

• Email: #
• Phone: #
• Mail: #

This Privacy Policy is effective as of #.